It is our pleasure to accommodate guests with disabilities and their trained service animal.
We simply require answers to the following questions legally allowed by the ADA regarding your service animal.
1. Is the service animal required because of a disability?
2. What work or task has the service animal been trained to perform?
With your permission, we would also like to share with the resort staff when a guest is staying in one of our condos with a Service Animal so questions do not arise during your stay.
There are not any extra charges for a service animal, nor do we increase the security deposit. However, guests remain liable for any and all damage caused by people or the service animal.
Under the ADA, service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. The animal must be under control by the handler at all times and not left alone at the house at any time.
Falsely claiming a pet is a service animal is damaging to people who need the assistance of real service dogs. It is also illegal in numerous states to falsely claim an animal that is only a pet is a service animal. In Florida, falsely claiming a pet as a service animal is a second-degree misdemeanor under § 413.08(9), Fla. Stat. (2023).
If we discover a guest has misrepresented a pet as a service animal, we reserve the right to seek financial restitution, report fraudulent claims to government authorities and to evict the guest(s) without further notice. In the latter case, there will be no right to a refund for unused rent.
An Emotional Support Animal (ESA) is not considered a service animal under the ADA and Florida Law and is prohibited at the resorts.
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