RENTAL AGREEMENT / TERMS AND CONDITIONS
Please ensure you read and understand the following terms and conditions pertinent to your accommodation rental. If you have any questions, please do not hesitate to contact us.
While we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current price at the time of booking. As soon as you have confirmed your booking and paid your deposit or full payment, the cost of the rental is guaranteed against any increase, (unless these increases are brought about by Government action or there was a clear clerical/system error). This guarantee is offered subject to our conditions of payment being adhered to and providing you do not make any further amendments to your travel arrangements.
There are no additional fees in addition to the rental amount, taxes, and cleaning fee outlined on the booking screen. For instance, use of the pools & gym, pool bands, parking, etc are all included. Beach Service is included with a few select condos and that is clearly displayed in the property description if it is included.
ARRIVAL AND DEPARTURE:
A. CHECK-IN:
Check-in time is any time after 4:00 p.m. We reserve the right to extend check in time to 6:00 p.m. due to cleaning or required maintenance although this is extremely rare. While we cannot guarantee an early check-in, we do stay in constant contact with our housekeeping teams and will notify you if your condo is ready early.
Upon Arrival, you may head straight up to the condo and use the code provided for the KABA Keyless Door Lock. The code activates at the Check-in Time and will work for the duration of your stay. To be clear, there is no need to check-in at an office or drive across town to pickup keys. We have tried to our best to make the beginning of your vacation as stress-free as possible. =)
B. CHECK-OUT:
Check-out time is any time before 10:00 a.m. Simply follow our basic checkout procedures and have a SAFE trip home. Failure to comply may result in an additional charge for late departure. If another guest is not checking in on the same day, a Late Checkout request can be made 24-48 hours before the scheduled checkout. Please understand that these requests are difficult to accommodate and a late checkout fee will likely apply.
BOOKING AND PAYMENT:
A. DEPOSIT:
To confirm the booking or block dates, a payment of $500 is required. Monthly stays require a $750 deposit. This payment gets applied to your balance. You will receive a booking confirmation after your payment has been processed. Please review the confirmation and final invoice carefully and raise any questions and/or concerns immediately.
B. PAYMENT:
Payment must be made in U.S. funds. We accept Visa, Mastercard, Discover, and American Express. If sending a check, please MAKE PAYABLE TO: Coastal Vibe Vacations, LLC and mail it to 1222 Grand View Dr. Mableton, GA 30126. In case of late bookings, personal checks will be only accepted if payment is made 14 days prior to arrival. ALL BOOKINGS MUST BE SECURED WITH A CREDIT CARD. If a credit card is unavailable, the reservation cannot be taken. Payments are to be made according to the payment schedule on your reservation confirmation. Guest’s credit card will be charged the total due if payment is not received 30 days prior to check-in date.
C. BALANCE:
The balance of the rental fee is due 60 days prior to the commencement of the rental period. You will receive an email reminder 7 days prior to the due date. While we will make every attempt to get in contact with you first, but we reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. In the event of a check not being honored by the bank on which it is drawn, there will be a charge of $35.00 to cover the bank charges and our administration costs.
D. SECURITY DEPOSITS:
At Coastal Vibe Vacations, LLC, ensuring the protection of our properties is paramount. Therefore, we require a valid credit card number to be kept on file as a security measure. This credit card will serve as a replacement for a refundable security deposit for most of our properties. However, it's essential to note that some of our larger properties may also necessitate a refundable security deposit in addition to the credit card on file.
We strive to maintain transparency and fairness in our security deposit policies. To ensure a hassle-free experience for our guests, we outline the conditions under which no additional charges will be applied to your credit card:
Property Preservation: Guests must ensure that no damage is done to the unit or its contents beyond normal wear and tear.
Adherence to Rules: No charges will be incurred due to violations such as contraband, unauthorized pets, or the collection of rents or services during the stay.
Cleanliness Standards: Guests are responsible for maintaining cleanliness standards. This includes disposing of all debris and rubbish in designated dumpsters, cleaning soiled dishes and starting the dishwasher, and initiating one load of towel laundry.
Security Measures: The unit must be left locked securely to safeguard against unauthorized access.
Financial Obligations: All charges accrued during the stay must be settled prior to departure.
Linens Management: Guests are expected to return all linens in their original condition without any loss or damage.
Furniture Placement: Any furniture moved during the stay must be returned to its original position.
Check-in and Check-out Times: Early check-in or late check-out is not permitted unless specifically arranged in advance.
Compliance with Rental Agreement: Guests must comply with the terms of the rental agreement to avoid eviction by the owner, local law enforcement, or the security company employed by the resort.
We understand the importance of enjoying your vacation without unnecessary worries. By adhering to these guidelines, guests can rest assured that their security deposit will be fully refunded, provided all conditions are met. Should you have any questions or concerns regarding our security deposit policy, please do not hesitate to contact us.
E. HOT TUB FEE:
All guests staying in condos with private hot tubs will be charged a Hot Tub Fee of $50. This fee is used to cover the direct cost of having a Professional Hot Tub Maintenance Company drain, clean, refill with fresh water, and apply chemicals to the Hot Tub before your arrival.
F. CANCELLATION INSURANCE:
Coastal Vibe Vacations, LLC offers travel insurance to our guests. Travel Insurance provides coverage for personal risks and expenses incidental to planned travel,
including one or more of the following:
- Interruption, delay, or cancellation of a Planned Covered Trip
- Loss of or damage to baggage, luggage, or personal effects during a Planned Covered Trip or Event
- Damage to accommodations or rental vehicles
- Injury, illness, accident, disability, or death occurring during a Planned Covered Trip
Cost for the Standard Travel Insurance is 7% x trip cost. The upgrade to Cancel For Any Reason Travel Protection costs an additional 3.8% x trip cost (10.8% x trip cost in total). This coverage is available to all guests when rental deposit is paid, but coverage is only in effect when we have received your premium payment. Certain exclusions and limitations may apply if not purchased at the time of booking.
If you purchase travel insurance through us, we provide via email – to the email address provided to us by you – coverage information including the following:
(a) A description of the material terms or the actual material terms of the insurance coverage.
(b) A description of the process for filing a claim.
(c) A description of the review and cancellation process for the travel insurance policy.
(d) The identity and contact information of the insurer
If you do not receive the coverage information, please email us or give us a call at 850-888-0515.
Visit https://coastalvibevac.rentalguardian.com/available-products.html for a more detailed description of the coverage. All declining or cancelling of insurance coverage must be made in writing. You may review coverage and request a full premium refund for up to 10 days. If travel insurance is not declined in writing and a refund requested within 10 days, then coverage is considered accepted and the premium payment is non-refundable, except for residents of FL, IN, OK, VA where pro-rata refunds may apply.
TERMS AND CONDITIONS:
A. ADDRESS:
The address of your vacation property is on the Booking Confirmation and in the Pre-Arrival Information. If you are staying one month or more, you may have your mail sent to your vacation property. All guests are permitted to have packages sent to the resorts.
B. OCCUPANTS:
Only those designated in this agreement as GUEST shall occupy the unit unless WRITTEN CONSENT OF Owner or Owner’s agent is obtained. Guest agrees to abide by all occupancy rules of the resort’s association or other governing agency. Maximum occupancy is stated in the property description.
C. ACCOMMODATIONS:
Due to circumstances beyond our control (e.g. fire, flood), if your designated unit is not available for any reason, we will use our best efforts to locate a comparable substitute unit. In the event a substitute unit is not available, Guests agrees to hold Owner, Broker its agents and representatives harmless for any damages, costs or inconveniences suffered and Guest shall receive a full refund of any and all amounts paid.
D. ALTERATIONS TO BOOKINGS:
If, after your booking has been accepted, you wish to alter your arrangements, we will do all we can to help, however an administrative fee of up to $50.00 per booking may be charged.
E. CANCELLATION TERMS:
A sixty (60) day notice is required for cancellation of short term reservations of 24 nights or less. Cancellations on short term reservations that are made more than sixty (60) days prior to the arrival date will incur no penalty.
All reservations of 24 nights or longer are considered monthly rentals and are non-refundable. Any advance payments made on monthly rentals will not be refunded if the guest chooses to cancel regardless of how much notice is provided.
Early departure does not warrant any refund of rent.
Owner may cancel this agreement at least 120 days prior to check-in date, and all advance funds will be refunded to tenants. Coastal Vibe Vacations, LLC shall not be responsible for any costs Guests may incur for travel or other arrangements in the event of cancellation by Owner or Guests.
F. HURRICANE POLICY:
In order to secure a refund in the event of a Hurricane, you must purchase Travel Insurance. Otherwise, no credits or refunds will be guaranteed.
You must read and understand the fine print and coverage of the Travel Insurance policy as it varies by your state of residence, however it generally seems to cover you under the following circumstances:
- A mandatory evacuation has been issued for the county where the rented property resides.
- There is an interruption of utilities (water, electric, sewage, or gas service) at the property for more than 24 hours.
- There is an interruption of road service for 24 hours or more that prohibits you from reaching the property.
- The property is inaccessible/cannot be reached by your original mode of transportation.
G. ASSOCIATION RULES AND REGULATIONS:
Anyone occupying a unit governed by a homeowners or condominium association shall abide by all association rules and regulations. Guest agrees to indemnify and hold Agent harmless from any liability from injury to person, violations of the rules of the association, damage to the unit by guests, or non-availability.
H. PETS:
Pets are NOT permitted unless written authorization is provided by your reservationist at the time of booking, prior to arrival. A charge of $500 will be assessed to the Guest if a violation occurs and an unauthorized pet is found on the premises. If an exception is made, Guest agrees to execute a pet addendum, and a non-refundable pet fee and/or a pet deposit (pet fee $225). Nonrefundable pet fees are subject to sales and tourism tax.
I. SMOKING:
Smoking is NOT permitted at any time in the rental unit. A charge of $500 will be assessed to the Guest if a violation occurs and smokes in the unit.
J. PARKING:
No boats, motor homes, trailers, or commercial vehicles shall be permitted on the premises.
K. CLEANING CHARGES:
Guest agrees to pay any additional cleaning charges incurred. Guest shall clean all dishes and remove all food from the premises upon cheek out. One towel per guest and bed linens are the only acceptable unwashed laundry items allowed left in the unit. All garbage must be removed. Guest shall NOT be responsible for making up beds at checkout. Guest gives authorization to charge cleaning charges to the Security Deposit if the Rental Manager determines, in its sole discretion, that excessive dirt, furniture stains, carpet stains or other damage is present, additional charges will be assessed and charged to the Security Deposit.
L. MAINTENANCE:
Owner shall be responsible for maintaining the unit unless damage is caused by Guest(s) misuse or neglect. Guest agrees that no rent reduction or abatement will be given unless unit is deemed to be completely uninhabitable. Guest may not make any changes to the unit and must put furniture back to its original placement (if moved). Rental Manager will order repairs in a timely manner once notification is given by the Guest. Any work performed in the unit or buildings, nearby buildings grounds or common amenities is not reason for refund or cancellation of this agreement after check-in date. Any damages or problems found upon arrival should be reported immediately to the rental manager within 24 hours of occupancy.
M. ASSIGNMENT:
Guest shall not assign this agreement or sublet the premises or any part thereof. Any unauthorized transfer of interest by the tenant shall be a material breach of this agreement.
N. INDEMNIFICATION:
Guest agrees to indemnify and hold harmless owner and rental manager from claims, suits, or damages of any kind, from or related to any acts or omissions of guest or guest(s) gross negligence.
O. RISK OF LOSS:
The homeowner and/or Coastal Vibe Vacations, LLC will not be held liable for any accidents or injury to guests while staying in the vacation rentals. Personal property of guests and guest’s invitee’s shall be in the unit at the sole risk of the guests. Coastal Vibe Vacations, LLC and homeowner shall not be liable for the loss of money, jewelry, valuable possessions of any kind and/or any damage caused to said personal property arising from fire, accident, acts of God, criminal acts, acts of negligence or bursting or leaking water pipes.
P. ATTORNEY FEES:
Should it become necessary for owner or rental manager to employ an attorney to enforce the terms and conditions of this agreement, TENANT SHALL be responsible for all cost and attorneys fees whether or not suit is filed.
Q. COMMUNICATION CHANNELS:
Guest agrees that Coastal Vibe Vacations, LLC may contact them by Phone, Email, or SMS Text Message to answer questions, provide reservation or check-in information, etc. The guest will have the option to Opt-Out of these communications after their departure.
GUEST ACKNOWLEDGES AND ASSERTS THAT THIS PROPERTY IS NOT THEIR SOLE RESIDENCE, AND GUEST INTENDS THIS OCCUPANCY TO BE TEMPORARY AND TRANSIENT. GUEST ACKNOWLEDGES FLORIDA STATUTE CHAPTER 509 WILL APPLY AND REGULATE THE OCCUPANCY. INITIAL DEPOSIT OF MONEY SHALL CONSTITUTE VALID BINDING ACCEPTANCE OF THIS AGREEMENT. GUEST ACKNOWLEDGES THAT THE ABOVE STATEMENTS HAVE BEEN READ, AND GUEST AGREES TO ABIDE BY THEM.